INCREASE PASSENGER OCCUPANCY, REVENUE AND SATISFACTION

INCREASE PASSENGER OCCUPANCY, REVENUE AND SATISFACTION

It starts with the passenger

Whether it’s finding the right trip, offering smooth booking and easy payment or getting relevant information before, during or after a journey, we’ve built the digital infrastructure that makes it possible. Our solutions enable you to provide a brilliant experience at every step of the customer journey.

A modern and flexible Sales Cloud built for rail that covers the full passenger journey.

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HOLISITIC SEARCH FOR THE MODERN PASSENGER
Provide search that meets the demands of the passenger of today and tomorrow. Benefits include true multi-modal, smart algorithms for optimal timetable look-up, dynamic itineraries, all delivered quickly and efficiently across devices.
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MAXIMISE REVENUE WITH SMART INVENTORY TOOL
Make sure to fill your seats at the right price with intelligent seating and dynamic pricing. Use our yield manager to balance occupancy, our promotion tool to boost sales and our ancillaries tool to increase your share of passenger wallet.
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FULFILMENT WITH A FOCUS ON CONVERSION
Increase conversion rates with smooth booking paths and modern payment methods. Offer flexible ticketing options, including multi-modal and multi-currency to fit the preference of your passengers.
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DELIVER A BRILLIANT ONBOARD EXPERIENCE TO PASSENGERS
Deliver a personalised onboard experience by ensuring train staff have up-to-date passenger data and can always communicate the right information to the right passengers at the right time.   
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EXPAND REACH WITH OUR RETAIL TOOLS
Sell rail directly and through partners using our cost-efficient and easy-to-implement booking tools. Delight customers using our customer service platform and use our APIs to build your own front-end solutions.
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GET VALUABLE INSIGHTS QUICKLY FROM YOUR DATA
Generate business insights from your data easily through standard and custom reports, which integrate with your other business systems (CRM/ERP). Get real-time feedback or run reports in a variety of formats.
  • “SilverRail provides VIA Rail Canada with an efficient technology platform that enables VIA Rail to extend its distribution reach and facilitate direct distribution through multiple channels.”

    Mohamed Bhanji Special Advisor to Chief Commercial Officer
  • “SilverRail have been a great technical partner in a recent project. Their teams really do live their product; I’ve never known a team so passionate about what they do.”

    Adam Cable Senior Web Developer, MoneySavingExpert.com