Fulfilment

Multichannel retail for travel. Whether customers want to buy via a ticket machine, website or their mobile phone, we can help you deliver.


Multiple channels, multiple ticket types

SilverRail’s fulfilment solutions allow your customers to buy the tickets they need when and how it suits them. Multichannel capabilities span web, mobile and ticket machine vending, enabling you to retain ownership of the customer. And you can offer e-tickets across devices and wallet apps or even deliver full account-based ticketing.

Smoother booking, higher conversions

We can help you deliver a frustration-free booking service that means customers get precisely the tickets they need in the simplest way possible using the payment method they prefer (including credit card and mobile payment). Not only is this an efficient solution for operators, it provides the flexibility and ease-of-use that directly lead to increased conversions.

Rock-solid settlement and clearing

We offer secure, reliable payment services ensuring every operator gets their share of sales. This opens up the possibility of creating full Mobility as a Service (MaaS) offerings spanning multiple modes of transport and providing added convenience for busy travellers.

Learn how you can remove friction from the entire fulfilment process.


Client example

Helping EMR deliver Smart Kiosks

East Midlands Railway, a UK Train Operating Company, is rolling out Smart Kiosks to its platforms, enabling passengers to buy the fullest range of tickets possible, even last minute on-the-day advanced tickets. In partnership with SilverRail and Cammax, EMR has transformed Ticket Vending Machines into dynamic shop windows.

Fulfilment

E-ticketing that removes the friction from travel.

Ticket Issuing System

Or are you looking for the full works? A fully integrated solution spanning the entire customer journey.

Learn more

Journey Planning

Helping customers get where they need to go.

Rail Distribution

Expand reach and increase sales efficiently.

Customer Service

Delivering fast, effective customer service.

Data Insight

Easy access to data that powers better decisions.

Train